Welcome to Your Kaybox Client Hub
Your website is live 🎉
This Client Hub is your one place to:
- Learn how to use your website
- Get support from Kaybox
- Manage ongoing care and upgrades
If you’re new, start with the training videos below. They’ll help you make simple changes with confidence.
Support and care options are further down the page whenever you need them.
Training videos
Getting started
Editing basics
Content
Support rules
Kaybox Support
How we support you, what's included and when to upgrade.
How to Contact Kaybox Support
Contact us via WhatsApp
+44 (0) 7700 16 11 22
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- Include how we can help
- Provide your website link
Response Time: Within 1 working day
What Our Support Includes
- Bug fixes and troubleshooting
- Guidance on using your site
- Small content updates
- Form and submission help
What Our Support Does Not Include
- Design or redesigns
- New features or pages
- Marketing advice
- Content writing
SmartCare Pricing
Want to upgrade your support?
SmartCare Basic
£59 /m
Small businesses who just need stability
- Managed hosting
- Monthly plugin & security updates
- Weekly backups
- Uptime monitoring
- 1 minor change per month (e.g. text or image swap)
- WhatsApp support (48-hour response)
30-Day Rolling Contract.
SmartCare Plus
£97 /m
Active founders who want light growth
- Everything in Basic, plus:
- 1 small improvement per month (e.g. add testimonial, fix spacing)
- 24-hour ticket response
- Priority queue
- Quarterly SEO & speed tune-up
30-Day Rolling Contract.
SmartCare Pro
£149 /m
Premium clients who want proactive partnership
- Everything in Plus, plus:
- 2 improvement tasks per month
- Quarterly mini report (SEO & performance snapshot)
- 15-minute quarterly check call
- VIP support (same-day response)
30-Day Rolling Contract.