Terms & Conditions

1. Agreement to Terms

By browsing this website, requesting a consultation, or commissioning services from Kaybox Ltd (“Company”, “KAYBOX”, “we”, “our”), registered in England and Wales with registered offices at Wilmslow Road, Didsbury, Manchester, M20 5PG, you agree to be bound by these Terms and Conditions.

Where a specific Statement of Work (SOW), Proposal, or Service Agreement is executed between KAYBOX and a client, the terms of that specific written agreement shall take precedence in the event of any conflict with these website terms.

2. Provision of Professional Services

KAYBOX provides website development, web application engineering, LMS and portal platforms, booking platforms, CRM setup, and technical consulting services.

• Scope Definition: Each client engagement is defined by an agreed proposal or SOW detailing technical specifications, deliverables, milestones, and commercial terms.
• Client Cooperation: Timely delivery depends upon the client providing prompt feedback, necessary access credentials, design approvals, and content assets.
• Scope Modifications: Any material adjustments to agreed project requirements requested during development will be documented and agreed upon in a written variation prior to execution.

3. Fees, Deposits & Payment Schedules

Unless otherwise specified in a formal agreement:

• Development Projects: Require an agreed deposit before project scheduling begins, with milestone payments due as specified in the proposal, and the final balance due prior to site or app launch.
• Support & Maintenance Retainers: Invoiced monthly or annually in advance and payable within agreed payment terms.
• Taxes: All stated prices are in Pounds Sterling (£/GBP) and exclude VAT where applicable unless explicitly stated otherwise.

4. Intellectual Property & Ownership

• Client Deliverables: Upon receipt of full and final payment, all custom code, design assets, and tailored web applications created specifically for the client transfer to the client.
• Pre-Existing Libraries & Frameworks: KAYBOX retains ownership of its proprietary development utility libraries, internal workflows, templates, and boilerplates developed independently of the engagement.
• Portfolio & Attribution: Unless a strict non-disclosure agreement states otherwise, KAYBOX reserves the right to showcase completed work within our studio portfolio archives.

5. Confidentiality

Both parties agree to hold in strict confidence all proprietary, financial, technical, or commercial information disclosed during the engagement, using such information solely for the purpose of executing the agreed services.

6. Warranties & Limitation of Liability

While KAYBOX applies rigorous engineering practices to build reliable web applications and websites:

• We guarantee deliverables perform to agreed specifications at launch, but third-party hosting, browser updates, or external API changes outside our control are subject to ongoing maintenance agreements.
• To the maximum extent permitted by English law, our aggregate liability shall not exceed the total fees paid by the client under the specific Statement of Work.
• Neither party shall be liable for indirect, consequential, or special damages, loss of profits, or business interruption.